Customer Service Hours
CUSTOMER SERVICE HOURS
Our dedicated customer service team is here to help you with any questions about our health and wellness products, orders, shipping, or returns.
Contact Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Saturday: 10:00 AM - 4:00 PM (GMT)
Sunday: Closed
Bank Holidays
Our customer service team is closed on UK bank holidays. We'll respond to all enquiries on the next business day.
How to Reach Us
Email: contact@theflashmart.co.uk
Response Time: We aim to respond to all emails within 24 hours during business days
After Hours
If you contact us outside of our business hours, we'll get back to you as soon as possible on the next business day. For urgent order issues, please include your order number in the subject line.
Frequently Asked Questions
For immediate answers, visit our Help & FAQs page, which covers common questions about:
- Order tracking and delivery
- Returns and refunds
- Product information
- Account management
- Payment methods
We're here to help! Whether you have questions about our supplements, fitness gear, or beauty products, our knowledgeable team is ready to assist you.
